KROTHAPALLI, B.; SHANMUGAM, L.; TODD SUNDER SINGH, J. Streamlining Operations: A Comparative Analysis of Enterprise Integration Strategies in the Insurance and Retail Industries. Journal of Science & Technology, Ahmedabad, India, v. 2, n. 3, p. 93–144, 2021. Disponível em: https://nucleuscorp.org/jst/article/view/293. Acesso em: 23 jan. 2025.